Recruitment and Retention Award

 

Over the past 12 months, the Syosset Fire Department has transformed how it recruits and retains volunteers, resulting in one of its most successful years to date.

Faced with a shrinking membership and declining volunteerism, the department took bold action. Led by its recruitment committee, Syosset developed a targeted strategy focused on engaging high school students, college-aged residents, young professionals, and local homeowners.

A key part of its success was creating a direct pipeline from high school into the department. By launching a new “Cadet” membership category, it allowed students to start training while still in school. The department also re-launched its college program, adapted its messaging to appeal to professional career interests, and partnered with local groups and businesses for community outreach.

This effort brought in 51 new members — nearly a tenfold increase from previous years. Retention was also a priority, with expanded training, social events, and a renewed focus on camaraderie. As a result, morale is up, firehouses are full, and rigs are rolling with strong crews.

Syosset’s new approach has energized the department, rebuilt its ranks, and created a model for sustainable volunteer growth. Its commitment to innovation and community makes the department a worthy recipient of this award.

Past Award Recipients

2024 Nassau County Junior Firefighters Association
2023 Snyder Fire Department
2022 Woodgate Volunteer Fire Department
2021 Stewart Manor Fire Department
2020 Chatham Fire Department
2019 Albertson Hook & Ladder Engine & Hose Co. No. 1